At WriteOff, we value your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Categories of Data We Collect
- Personal Information: name, email address, state, profession, filing status, income
- Financial Data: bank account and transaction data via Plaid integration
- Receipt Data: receipt images and OCR-extracted transaction details
- User Corrections: corrections to AI classifications for machine learning improvement
- Tax Data: quarterly tax calculation data, payment tracking, and tax bracket information
- Mobile Data: device information for PWA functionality and mobile optimization
- Preferences: notification settings, user preferences, and customization data
- Voice Data: voice input for expense tracking (processed locally when possible)
- Usage Analytics: app usage patterns, feature interactions, and performance data
- Inferences: tax deduction analysis, personalized insights, and optimization recommendations
Purposes of Collection
- To provide AI-powered tax deduction analysis and generate comprehensive reports
- To automatically process receipts and extract transaction details using OCR
- To calculate quarterly tax estimates using real-time federal tax brackets
- To provide personalized AI insights and tax optimization recommendations
- To learn from your corrections and improve AI accuracy over time
- To generate Schedule C, Form 4562, and other tax forms automatically
- To process voice input for hands-free expense tracking
- To provide mobile-responsive experience with PWA functionality
- To integrate with bank accounts via Plaid for automatic transaction import
- To personalize tax education content and deliver IRS-backed information
- To send smart notifications for quarterly tax deadlines and important updates
- To provide real-time tax savings calculations based on your specific tax bracket
- To manage your account and provide comprehensive customer support
- To improve our services, user experience, and AI capabilities
- To comply with legal obligations and maintain security standards
Data Retention
We retain your data as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes. You may request deletion at any time.
Third Parties
- Plaid (for bank data aggregation)
- Firebase (for authentication, storage, and hosting)
- OCR processing providers (for receipt scanning)
- AI models (for receipt processing and insights generation)
- Other service providers as required to operate our service
Security Measures
- Bank-level encryption and secure connections
- Access controls and regular security reviews
- Partnerships with audited and compliant service providers
- Secure processing of receipt images and OCR data
- Protected AI model training with user corrections
While no system is 100% secure, we continuously work to safeguard your data. All data processing is done securely and in compliance with applicable privacy regulations.
GLBA Privacy Rule
We do not share your nonpublic personal information with non-affiliated third parties except as permitted by law. You have the right to opt out of any such sharing, but we do not engage in it.
Data Processing & Compliance
We use Google Firebase, which provides data processing and compliance in accordance with applicable laws. See Firebase Privacy & Compliance.
Your Rights
- View and export your data
- Request deletion of your account and data
- Revoke access to your bank data via Plaid
To exercise these rights, visit the Data Rights section in your account settings or contact us at writeoffapp@gmail.com.
Children's Privacy
Our services are not directed to individuals under 13, and we do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by updating the "Last Updated" date and, when appropriate, through direct communication.
Contact Us
For questions or concerns about this Privacy Policy or our data practices, please email us at writeoffapp@gmail.com.